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How to Order Airsoft from HitGuns.com
How to order from our website hitguns.com
 

Airsoft Buyer's Guide - Navigating our website
Thank you for choosing HitGuns.com. The following guide will show you how to use the features on our website.

1) How to order

2) Accessorize your gun

3) Checking Out

4) HOW do I use a GIFT CARD to make a purchase?

5) Error Messages

6) Different Billing and Shipping Addresses

 

1) How to order
-To start browsing our website for guns, please choose the correct category/brand you wish to purchase. This menu can be found on the left hand side of our home page, highlighted in Blue:
-Our popular brands include JG, CYMA, DBOY, which are Mid-Level guns, as well as KWA and G&G, which are our High-End brands.

2) Accessorize your gun
-Once you have chosen the gun you wish to purchase, you will be provided with a large selection of accessories.
-The accessories will be listed under the drop-down menus as shown in the picture below, highlighted in Blue:

-We highly recommend selecting the starter package, which includes a very high quality charger to prolong the life of your battery.
-Once you are done choosing the accessories, please click "Add To Cart". Be sure to click this button only once to prevent duplicates in your cart.

3) Checking Out
-When you have selected all the items you wish to purchase and you are ready to check out,go to your shopping cart. Please refer to the image below.
-Please enter your state & zip code for a shipping quote, highlighted in Blue:
-If you have a coupon code, this is the page to enter it, highlighted in Red:

-When you are finished with this. Please click "Proceed to checkout" if you are a new customer. For returning customers, please "Login & Checkout"
-You may also use Google Checkout if you wish to do so.

4) HOW do I use a GIFT CARD to make a purchase?  

To use a Gift Card, you need to:

  1. Register your gift card online (name, address).
  2. Enter same billing information when you checkout.


We accept any gift credit card (Visa, MasterCard, AmEx, Discover), but you are required to register your card before you purchase from us for security purposes. To register your card, see the instruction come with your gift card or the back of your card, there should be a internet address. Goto that address and register your information like name, address. After you register your gift card, ensure you use the same billing and shipping address when you buy from us.

Why?

You may able to use your gift card immediately after you brought it from a store, but internet transactions require you to verify your name & address. Because we do not swipe your card physically, this is an extra protection for our customers.

5) Error Messages
-If you see an error message like the one below highlighted in Blue when adding an item to your shopping cart, it means that either the item or the accessory you are trying to add is out of stock.
-You may need to go back and choose other accessories, as "Out-of-Stock" accessories will not be added to your purchase.

6) Different Billing and Shipping Addresses
-Normally, we do not ship to different addresses other than the billing address provided to protect you, the customer, from fraud.
-To ship an item to a different address, you will need to fill out the following form found in the link below and send it back to us before we can send it to another location. This process is necessary to protect you from fraud.
-The information sent to us is strictly confidential and will be deleted after the required time.

http://www.hitguns.com/help_answer.asp?ID=22#130


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